FAQ
How user-friendly is All-Star Hockey Manager?
The feedback we receive from customers is that it's extremely intuitive. Everyone who has used it has found it straightforward and simple to use.
Do you provide training for our team members using All-Star Hockey Manager?
Yes! We will gladly spend up to 8 hours training your team members on how to use it. We've also provided help documentation within All-Star Hockey Manager for easy reference.
Can I run both a league and a tournament on the same account?
Yes! We've provided tools to simultaneously run both a league and tournament including the ability to provide separate registration forms on your website.
Can I run multiple leagues or tournaments on the same account?
Yes! You will have access to all of them within All-Star Hockey Manager with the same username and password. We can also provide a quote to add-on a main landing website for all your leagues or tournaments with links to each one.
Can I run multiple seasons?
Yes! We've provided easy tools to add seasons and copy divisions and teams.
Can I run multiple divisions?
Yes! We've provided easy tools to add divisions and copy teams from other divisions and/or previous seasons.
Do players register and pay individually or as a team?
Either way, we can handle it. Players can be charged individually or teams can be charged as a whole. In both cases, each player is still required to fill out a separate registration form.
Do I have to use all of All-Star Hockey Manager's features?
Nope! You can use whichever features you want and we will customize your league or tournament website to reflect only the features you want to use.
Do players need a username and password to register, make payments, view the schedule and stats, and sign up for sub spots?
Nope! One of our most exciting features is that players have the ability to complete all these tasks without ever having to login through the use of emailing codes similar to 2-factor authentication. At the same time, we offer the option for players to login to view reports.
Does All-Star Hockey Manager have different access levels for players and league leaders?
Yes! Each user can be assigned an access level to provide them with access to the pages they need and restricts access to pages they don't need. For example, your Treasurer will have access to all financial records, but each individual player will only have access to their individual financial records.
How are scoresheets entered?
It's the responsibility of the league or tournament to input scoresheets. We've provided the ability to input the scoresheet data while games are in progress if you have an internet connection at your rink.
Can My Existing Data Be Converted?
Yes! We will work with you to provide a quote to move your existing data to All-Star Hockey Manager.
Who registers our league or tournament domain name?
It's up to you. We can register and continue to maintain your domain name or you can.
Do you require a credit card number to receive the 30-day free trial?
Nope! You may use All-Star Hockey Manager completely free for 30 days without the need to put a credit card on file with us. You can request a free 30-day trial HERE.
What features do I receive with the free trial?
You will receive full access to All-Star Hockey Manager's backend system and a sample league or tournament website that will populate with the data you enter on the backend. If you decide to continue using All-Star Hockey Manager once the trial is complete, you will continue to receive access to All-Star Hockey Manager's backend system and we will work with you to customize your league or tournament website. You can request a free 30-day trial HERE.
How do I get started?
Request a free 30-day trial HERE. Upon completion of the trial, you can decide whether to continue using All-Star Hockey Manager. If you want to skip right ahead to the full version, contact us to begin the setup process.
How long does it take to get started?
Getting started with your free 30-day trial and access to All-Star Hockey Manager's backend system will take no more than 48 hours. Customizing your league or tournament website could take up to two weeks.